Wij zijn verhuisd naar Nassaustraat 37-41, 2000 Antwerpen. Tevens is ons nieuwe bankrekening nummer BE75 0689 4481 1551. Meer informatie vindt u hier

Nous avons déménagé à Nassaustraat 37-41, 2000 Anvers. En outre, notre nouveau numéro de compte bancaire est BE75 0689 4481 1551. Vous trouverez de plus amples informations ici

Contact information City of Ghent

Welcome to the contact page for the City of Ghent by Flanderijn. Here, you can reach out to our team for assistance. We are happy to assist you with any questions you may have regarding ongoing cases or objections. Our team is here to help and guide you through the process.                                                                                                                                                   

Want to visit us?

You can also visit one of our affiliated offices if you prefer a face-to-face conversation. Below, you can find the specific contact details and opening hours for your respective region.

Can’t pay at once? 

If you want to pay in installments, please go to our client portal and use the provided access code in the letter you received. 

Client portal

Contact information

Country E-mail Opening hours Phone number Address
Bulgaria service@taxaris.de Ponedelnik do chetvartak ot 9:00 do 17:00 i petak ot 9:00 do 15:00 +49(0)884160419 Burgstraße 10 82418 Riegsee
Romania service@taxaris.de De luni până joi, între orele 9:00 - 17:00, iar vineri între orele 9:00 - 15:00 +49(0)884160419 410100 Oradea, Str. Branului 2P1, Sectorul 2
Luxembourg interbulk@flanderijn.be Du lundi au vendredi de 9h00 à 17h00 +32(0)35021942 Nassaustraat 37/41, 2000 Antwerpen
Spain multasghent@abinitio.es De lunes a viernes de 9:00 a 21:00 +34(0)960664661 43 Guitard Street, 3º. 08014 Barcelona
Italy Rec.Str@nivi.it Da lunedì a venerdì dalle 9:00 alle 13:00 e dalle 14:00 alle 17:00 +39(0)553440375 Via O. da Pordenone, 20  50127 Firenze
Switzerland collect@lausanne.creditreform.ch Måndag till fredag från 08:00 till 12:00 och från 13:00 till 17:00. +41(0)213492500 Boulevard de l'Arc-en-Ciel 36 CH – 1030 Bussigny
Slovakia service@taxaris.de Du lundi au jeudi de 9h00 à 17h00 et le vendredi de 9h00 à 15h00 +49(0)884160419 Hutnícka 5, 052 01 Spišská Nová Ves, Slovakia
Czech Republic service@taxaris.de Od pondělí do čtvrtka od 9:00 do 17:00 a v pátek od 9:00 do 15:00 +49(0)884160419 Čsl. armády 808/43b 794 01 Krnov, Czech Republic
Slovenia service@taxaris.de Od ponedeljka do četrtka od 9:00 do 17:00 in v petek od 9:00 do 15:00 +49(0)884160419 Ptujska cesta 95, 2000 Maribor, Slovenija
Hungary service@taxaris.de Hétfőtől csütörtökig 9:00-tól 17:00-ig, pénteken 9:00-tól 15:00-ig +49(0)884160419 1039 Budapest, Hadrianus u. 9. I.em.101., Hungary
Austria service@taxaris.de Von Montag bis Donnerstag von 9:00 bis 17:00 und am Freitag von 9:00 bis 15:00 +49(0)884160419 Simmeringer Hauptstraße 24, 1100 Wien, Austria
Portugal collections@castilholegalcorp.com De segunda a sexta das 9:00 às 21:00

+35(0)1300505196

Avenida da Liberdade 129-B, 1250-140 Lisbon
Croatia service@taxaris.de Od ponedjeljka do četvrtka od 9:00 do 17:00 i petkom od 9:00 do 15:00 +49(0)884160419

Burgstraße 10 82418 Riegsee

Find out more about your fines and retributions in Ghent

Low Emission Zone (LEZ)

To improve air quality, the city center of Ghent (the area within the ring road) is a low emission zone. Only vehicles that meet the admission requirements are allowed in this zone. Check your vehicle before traveling to Ghent. If you are driving a vehicle without a Belgian or Dutch license plate, you must register before entering the city.

Go to Low Emission Zone (LEZ) 

Parking (PARK)

If you have received a parking fine, you perhaps forgot to pay for parking, or maybe your parking time had expired? In this category, you will find all the information about parking fines.




Go to Parking (PARK) 

False Parking (FP)

Did you park in a place where parking is not allowed? For example, on a white marking or next to a yellow-marked curb? In such cases, you may receive a fine. This category represents a different type of municipal administrative sanction.


Go to False Parking (FP) 

Car-Free Zone (AVG)

The car-free zone in Ghent is an area in the city center where motorized traffic is not allowed, except for residents, taxis, emergency services, and certain deliveries. This zone is designed to improve livability, safety, and air quality in the city center.


Go to Car-Free Zone (AVG)